Driver & Rider Policy
Driver & Rider Responsibility
Passengers using mobility scooters who use a wheelchair accessible vehicle are required to dismount from their scooter and transfer into a seat.
Be careful when attaching extras or enhancements to a mobility scooter, such as canopies or flags, which may increase the overall height and impede the view of the driver or affect other passengers.​
Users should consider these criteria:
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it fits in an allocated space of 1300 mm by 800 mm.
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it is less than 800 mm wide.
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the total height when the user is seated on it is less than 1500 mm (for travelling in accessible vehicles)
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the total weight of the user and the mobility device is less than 300 kg.
Your JUST4U Wheelchair & Mobility Transfers PTY LTD driver has been issued with Driver Authorisation.
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To be granted Driver Authorisation for Booked hire & Taxi Services in Queensland, a prospective
driver must:
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have satisfied rigorous background checks regarding their criminal history, driving and licensing history and medical state
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have knowledge of common destinations and major connecting roads within the booked hire service area or be able to utilise Mobile map & GPS systems.
Wheelchair & Mobility service passenger responsibilities
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You are responsible for wearing a seatbelt.
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If you have a child with you (under 16 years of age), you must ensure they are properly restrained. If you have your own child restraint, check with your wheelchair & mobility transfer service provider if it can be installed in the vehicle.
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You cannot smoke (including electronic cigarettes) or consume food or drink, including alcohol, during your journey.
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Be respectful and treat the driver and fellow passengers with the same respect you would like to be treated with yourself.
